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Position Overview:
Responsible for assisting independent agents by supporting and facilitating development and implementation of business/marketing plans
Manage an assigned agency territory in a state or in multiple states, which may require up to 75% travel and overnight travel as well
Develop and maintain professional and effective agency relationships
Train existing agents and new agents on company products and procedures
Provide daily feedback regarding agent meetings
Gather information regarding the competition's initiatives and strategies
Expand current business by consistently understanding changing needs and making appropriate recommendations
Work with Marketing VP in planning overall marketing, training and strategic programs for independent contractors
Assist independent agents with development of market and business strategies to increase profitability
Monitor and report monthly production goals
Have regular and reliable attendance to ensure that agents receive quality service
Adhere of policies and procedures of employee handbook
Skill, Experience and Licensure Requirements:
Maintain a constructive, cooperative, positive, and trusting working relationship with others
Experience or knowledge of budget planning and developing business and marketing strategies
Ability to adapt to a changing competitive environment
Experience in handling conflict situations with the utmost professionalism
Demonstrate resourcefulness and initiative
Must display ability to be reliable, responsible, and dependable through consistently fulfilling obligations
Self-Motivated and self-disciplined with the strong ability to work effectively independently with minimal supervision.
Ability to use decision-making skills to offer options and resolve problems in a variety of contexts
Demonstrate strong communication skills with customers, agents, and other external and internal sources
Possess above average computer proficiency and the ability to operate in various software programs simultaneously. Including advanced experience with Microsoft Excel.
Other Skills/Abilities:
Maintain and stay current with knowledge of personal lines insurance
Maintain and stay current with knowledge of claims and underwriting policies and procedures. #ZR
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