JOCO NYC E-Bike Mechanic Manager Job at JOCO, Mundelein, IL

  • JOCO
  • Mundelein, IL

Job Description

Job Description

At JOCO, we empower gig workers and on-demand delivery platforms to complete last-mile deliveries by removing all the hassle of owning, storing, charging, and maintaining E-Bikes and other Light Electric Vehicles.

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We’re looking to hire an eBike Mechanic Manager to join our New York City team. The eBike Mechanic Manager will be responsible for owning entire segments of JOCO’s operations: ensuring 90% fleet availability; analyzing and leveraging data to drive continued operational efficiency; designing and implementing Standard Operating Procedures; managing a team of mechanics, and working closely with the rest of the company to provide best in class experiences for our customers.  

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What you will do:

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  • Manage a team of mechanics, overseeing scheduling, compliance with SOPs, and providing regular feedback.  
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  • Oversee sourcing, hiring, and training of mechanics. 
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  • Design, implement, and optimize scalable processes to increase the efficiency of mechanics. 
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  • Leverage digital tools and dashboards to accurately track productivity. 
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  • Distribute daily reports to the Business team sharing productivity data, general observations, and feedback
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  • Design and introduce processes to ensure inventory quality control. 
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  • Oversee upkeep of our various warehouses
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What you will need:

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  • 5+ years of experience working in an Operations management role, with a track record of driving operational efficiency.  
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  • Excellent communication, leadership, and management skills, with the ability to lead and manage a team in a warehouse environment.  
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  • Strong problem solving skills, capable of analyzing data to establish and address root causes.
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  • An exceptional work ethic, willingness to take responsibility, a drive to succeed, and the ability to adapt as the operation scales.  
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  • Strong mechanical and technical aptitude. Familiarity with eBikes is a plus.
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Benefits:

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  • A competitive salary and benefits package.  
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  • The opportunity to work for and develop within a fast paced and rapidly growing company.
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